Tailored to meet and overcome your unique business challenges.
Overview
Overview
We deliver comprehensive IT solutions designed to maximize your business’s efficiency, security, and growth. Our scalable and customizable services adapt to your evolving needs, allowing you to focus on your core business activities while we handle the complexities of your IT environment. Experience peace of mind and drive your business forward with our reliable and innovative IT solutions.
HelpDesk
HelpDesk
Our HelpDesk Services are designed to provide your business with unparalleled support and efficiency. Available 24/7, our HelpDesk ensures that assistance is always just a call or click away, no matter the time of day. With an impressive average ticket resolution time of just 12 minutes and an average hold time of only 56 seconds, we prioritize swift and effective solutions to keep your operations running smoothly.
Our dedicated HelpDesk team successfully closes 97% of all tickets (only escalating 3%), demonstrating our commitment to resolving your issues promptly and professionally. Trust our expert HelpDesk to deliver the reliable support your business needs to thrive.
Network Management
Network Management
Our Network Management Services ensure your business’s network infrastructure is optimized, secure, and reliable. As a leading IT Managed Service Provider (MSP), we offer comprehensive solutions that include real-time monitoring, proactive maintenance, and rapid issue resolution.
Our team of experts works tirelessly to prevent downtime, enhance performance, and protect your network from potential threats. With our scalable and customizable services, we support your growing business needs, ensuring seamless connectivity and robust security across all devices and locations.
Endpoint Management
Endpoint Management
Our Endpoint Management Services are designed to ensure that all your business devices are secure, up-to-date, and performing optimally. We offer comprehensive solutions that include real-time monitoring, automated updates, and robust security measures to protect against threats.
Our proactive approach minimizes downtime and enhances productivity by swiftly addressing potential issues before they impact your operations. With our scalable and customizable services, we support your growing business needs, ensuring that every endpoint remains secure and efficient, allowing you to focus on your core business activities.
Backup & Redundancy
Backup & Redundancy
Our Backup and Redundancy Services are designed to safeguard your business data and ensure uninterrupted operations. We offer comprehensive solutions that include automated backups, secure data storage, and robust redundancy measures to protect against data loss and downtime.
Our proactive approach ensures that your critical data is always available and recoverable, even in the event of hardware failures, cyberattacks, or natural disasters. With our scalable and customizable services, we support your growing business needs, providing peace of mind that your data is secure and your operations are resilient. Trust us to keep your business running smoothly, no matter what challenges arise.
Phones
Phones
Our Phone services empower your business with seamless, integrated communication solutions. We offer comprehensive support for your phone solution, including setup, configuration, and ongoing management.
Our services ensure crystal-clear voice quality, reliable connectivity, and features like end-to-end encryption during meetings to keep your business secrets safe. With our expertise, you can enhance collaboration and productivity across your organization, whether your team is in the office or working remotely. Trust us to provide a scalable, secure, and efficient voice solution that keeps your business connected and thriving.
Servers
Servers
Our Cloud Server Solutions offer your business the flexibility, scalability, and security needed to thrive in today’s digital landscape. We provide comprehensive services that include server setup, migration, and ongoing management.
Our solutions ensure that your data and applications are always accessible, with robust security measures to protect against threats. By leveraging our expertise, you can reduce IT costs, enhance performance, and scale resources according to your business needs. Trust us to deliver reliable, efficient, and secure cloud server solutions that support your growth and innovation.
Industries & Compliance
Service Highlight
Client Success
We’ve helped clients of all sizes achieve their technology goals. Whether it’s rapidly scaling their business, reducing downtime, or cutting cost, we’re here to help.
“Logan has been wonderful to work with. I’m so grateful for his assistance onsite recently. He can go on anywhere I have a project. He was very helpful and professional. The site staff continued to pull on him when he was within earshot, and he was very helpful to everyone he worked with. I’m grateful you have such wonderful people on your team.”
Senior Vice President
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“your HelpDesk tech Nathan is great. I always call in a panic and Nathan calms me down”
I would like to extend my sincere appreciation for the outstanding support provided by Caleb during tonight’s call. Caleb had to troubleshoot, download applications, troubleshoot again, install, and reboot my computer. He was friendly, helpful, and demonstrated a level of service that was simply wonderful! Please convey my gratitude to Caleb for his exceptional service.
Human Resource Recruiter
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“I worked with Ethan on a few items yesterday and he did a great job resolving my issues.”
“thanks to Emily and her outstanding work on the recent project. I have been very impressed with her regular communication. She reflects very well on our branch and makes us look great to our clients”
Site Vice President
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John is awesome, I really appreciate his efforts and assistance today. Where do I give him a 5-star review?
“I just wanted to let you know your team is doing fantastic! LibertyTech IT has been such a blessing. I know our contract can be demanding and I appreciate everything your team deals with!“
Human Resource Recuriter
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“I actually look forward to calling whenever I have a question or issue. I wouldn’t want to work with any other IT company.”
“I love LibertyTech. since I work in HR I call in fairly frequently. I actually look forward to calling whenever I have a question or issue. I wouldn’t want to work with any other IT company.“
Human Resource Representative
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I worked with Jeremiah, and he was very professional, quick, and thorough. Thanks for the help!