Privacy Policy
Liberty Technical Solutions, LLC
At Liberty Technical Solutions, LLC (“LTS,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, libertytech.com (the “Site”), or use our services (collectively, the “Services”). By accessing or using the Site or Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site or Services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
This is information that can identify you, such as:
• Contact Details: Name, email address, phone number, company name, or mailing address when you submit inquiries, contact forms, or request services.
• Account Information: If you create an account for one of our services, we may collect login credentials or billing details.
• Business Information: Details about your organization’s IT needs or infrastructure provided during consultations.
b. Non-Personal Information
This is information that does not directly identify you, such as:
• Usage Data: IP address, browser type, operating system, pages visited, time spent on the Site, and referring URLs.
• Cookies and Tracking Technologies: We may use cookies, web beacons, or similar tools to enhance your experience and analyze Site performance.
2. How We Collect Information
We collect information:
• Directly from You: When you fill out forms, request quotes, or communicate with us via email, phone, or the Site.
• Automatically: Through cookies, analytics tools (e.g., Google Analytics), and server logs as you interact with the Site.
• From Third Parties: When you engage with our partners or vendors or through publicly available sources.
3. How We Use Your Information
We may use your information to:
• Provide, manage, and improve our Services, including IT support, cybersecurity, or cloud solutions.
• Respond to inquiries, process requests, or communicate updates.
• Personalize your experience on the Site.
• Analyze Site usage to enhance functionality and performance.
• Send marketing communications, such as newsletters or service offers (you may opt out at any time).
• Comply with legal obligations or protect our rights.
• Prevent fraud, secure our systems, and troubleshoot technical issues.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service Providers: Third-party vendors (e.g., cloud hosting, payment processors, or analytics providers) who assist us in operating the Site or delivering Services, under strict confidentiality agreements.
• Business Partners: If you consent, we may share limited information with partners for co-marketing or service delivery.
• Legal Authorities: When required by law, court order, or to protect the safety, rights, or property of Liberty Technical Solutions, LLC or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred, with notice to you where required.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences and improve Site navigation.
• Track usage patterns for analytics.
You can manage cookie preferences through your browser settings, but disabling cookies may affect Site functionality.
6. Your Choices
You have the following rights regarding your information:
• Access and Update: Request access to or correction of your personal information.
• Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link or by contacting us.
• Cookies: Adjust cookie settings in your browser.
• Do Not Track: We do not currently respond to “Do Not Track” signals, as there is no universal standard.
To exercise these rights, contact us at info@libertytech.com. Note that some requests may be subject to legal or contractual limitations.
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, meet legal obligations, or resolve disputes, unless a longer period is required or permitted by law. Non-personal data may be retained indefinitely for analytics.
9. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.
10. International Users
Our Site and Services are hosted in the United States. If you access the Site from outside this region, your information may be transferred to and processed in our jurisdiction, which may have different data protection laws. By using the Site, you consent to this transfer.
11. Children’s Privacy
Our Site and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn such information has been collected, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Your continued use of the Site or Services after changes constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Liberty Technical Solutions, LLC
1100 Spur Dr. Ste #150
Marshfield, MO 65706
Email: info@libertytech.com